Incorporated 1999 · 25+ years bridging the gap

About iS Solutions

The world is full of good ideas
that never become anything.

We exist to change that. Senior-led consulting that turns ambition into outcomes — for growing businesses and large organizations alike.

Why we exist

The gap between a great idea and a great outcome is execution. That's what we do.

That gap has a cost. Projects that stall. Changes that don't stick. Growth plans that made complete sense until they met the complexity of real operations and real people. The vision survives. The outcome doesn't.

The reason is almost never the idea itself. It's execution — the space between knowing what needs to happen and actually making it happen.

iS Solutions was built specifically to close that gap.

We bring 25 years of hard-won experience in change management, program delivery, training, and operational readiness to the organizations and businesses that need it most. We don't hand over a report and walk away. We design the solution, build the plan, manage the change, and stay until the outcome is delivered.

For growing businesses, that means turning ambition into operational reality — building the strategy, the processes, and the capability to grow without breaking.

For large organizations, that means making sure that when change is called for, it actually lands — adopted by the people it affects, sustained beyond go-live, and delivering the value it was designed to deliver.

We exist to make sure great ideas become great outcomes — not just great plans.

How we're built

Small by design. Senior by default.

We've stayed deliberately small because we believe the best consulting happens when the people who sell the work are the people who do it. At iS Solutions, there are no layers between you and the people accountable for your result.

Our core team is backed by a carefully selected network of senior contractors — practitioners we've worked with for years, who share our standards and our approach. When your engagement needs a specific capability, we bring in the right person for your situation. Not whoever's available. The right person.

The result is a firm that punches well above its size — with the experience and capability of a much larger consultancy, and none of the overhead.

Senior practitioners only
The people you meet in the first conversation are the people on your engagement. Every time, without exception.
Built for your situation
Every engagement starts with understanding your specific context. No templates, no frameworks applied regardless of fit.
We stay until it works
We don't hand over a report and disappear. We stay involved through execution and measure success by outcomes, not outputs.
Plain language. Always.
No jargon. No buzzwords. You'll always know exactly what we're doing, why, and what to expect next.

The team

The people you'll work with.

When you engage iS Solutions, you work directly with our senior practitioners — not a project coordinator acting as a go-between. Here's who that means.

Mike Cook
Director
30+ years experience

Mike has spent more than 30 years managing the programs that matter most — large, mission-critical projects where the stakes are real and getting it wrong isn't an option. He's worked across industries and at every level, from shaping information systems strategy through to standing on the ground on go-live day making sure the transition holds.

His particular strength is the intersection of technology and people — understanding that a system implementation is never just a technical exercise, and that business readiness, change management, and stakeholder alignment are what determine whether a project actually delivers its intended value.

Mike believes consulting works best when you stay close to the problem. After 30 years, he still does the work himself.

Areas of expertise
  • Large-scale program and project management
  • Business readiness and go-live planning
  • Information systems strategy and planning
  • Change management and stakeholder engagement
  • Business risk management and mitigation
Alexandra Cook
Director & Director of Operations
20+ years experience

Alexandra has over 20 years of experience helping organizations work smarter — automating business processes, delivering decision support solutions, and managing the complex finance and operational system implementations that keep large organizations running efficiently.

As Director of Operations at iS Solutions since the firm's early years, Alexandra is the reason engagements run as well as they do. She brings a rare combination of deep technical understanding and operational discipline — the kind of person who can translate a complex business problem into a clear, executable plan and then make sure it actually gets executed.

Her work spans finance systems, process automation, regulatory reporting, and the training and change management programs that make those systems actually stick.

Areas of expertise
  • Finance systems implementation (GL, PO, AP)
  • Business process automation and workflow design
  • Decision support and regulatory reporting systems
  • Operational readiness and training delivery
  • Procure-to-pay workflow design
Our network
Senior contractors who meet our standard.

For engagements that require specific expertise, we draw on a trusted network of senior practitioners — people we've worked alongside for years whose standards match our own. You get the right person for your situation, every time — not whoever happens to be available.

Organizations we've worked with

Trusted by organizations across BC — and beyond.

Over 25 years we've delivered engagements across sectors, organization sizes, and levels of complexity. A selection of the organizations we've worked with:

Health & Medical
PHSA
Vancouver Coastal Health
BC Cancer
Paris Orthotics
Kardium Inc.
STEMCELL Technologies
GroupHealth Benefit Solutions
Public Safety & Regulatory
WorkSafeBC
Technical Safety BC
BC Safety Authority
BC Forest Safety Council
SafetyDriven – Trucking Safety Council of BC
Building Officials Association of BC
Insurance & Financial Services
ICBC
Coast Capital Savings
Vancity
PensionsBC
Energy & Natural Resources
FortisBC Energy Inc.
Canfor
Neptune Bulk Terminals
DP World
Transport & Government
TransLink
BC Ferries
City of Richmond
Food, Hospitality & Services
Boston Pizza
Gordon Food Service (GFS)
Men in Kilts
SilverBirch Hotels & Resorts
Lush Cosmetics
Technology & Professional Services
IT-IQ Recruiting
Uptempo (formerly Allocadia)
Efoqus
Hartley & Marks
Customhouse
 

35 clients across 7 sectors over 25+ years

If this sounds like the kind of firm you'd want to work with —

Tell us what you're working on. Straight conversation, no pitch. If we're not the right fit, we'll say so.