Performance Management

global business team

We partner with our clients to supplement their in-house capabilities with specialist skills and additional resources to cope with increased demand. As we start to work with a new client, we spend time to understand the business itself, training plans over the long term, goals and objectives of the training department.

For each engagement, we typically put together a statement of work outlining objectives, expected outcomes, deliverables, timeline, resources and costs. We typically have a checkpoint at the end of an investigation phase to confirm the overall project plan. This confirms expectations and ensures successful delivery.

We have helped many of our clients achieve their training strategies and goals through:

  • Training strategy development
  • E-learning strategy development
  • Instructional design for classroom education, e-learning, blended learning and job aides
  • Design and delivery of training to support Accreditation Programs
  • Designing, developing and implementing Learning Management Systems
  • Effective and efficient conversion of classroom training to e-learning
  • Development of graphics, video, sound effects and narration to support e-learning
  • Design and delivery of on-line facilitated workshops / webinars
  • Developing mentoring programs
  • Technical, soft skill and systems training design and delivery
  • E-learning tool configuration and selection
  • Development of certification programs
  • Train the trainer programs
  • Training needs analysis
  • Curriculum reorganization to be more customer focused